March 16, 2016

The First Bank of Greenwich (the “Bank”) is committed to serving the needs of all our customers, potential customers, and their companions, including those with disabilities and provides the following information for those who may require special assistance to access The First Bank of Greenwich Products and services.

Banking in Person

Our branch, executive offices, lending department and operations departments are all housed in one building which provides accessible parking spaces, drive up window with video, entry ramps, easy open doors, elevator controls in braille, wheel chair accessible transaction desk and restrooms and staff trained to facilitate your banking needs.

Documentation Accessibility

On request, the Bank will offer visually and hearing impaired customers with special accommodation free of charge.  For visually impaired customers, we will provide account statements, notices, checks, standardized forms and informational materials in alternate accessible formats, such as large print and/or electronic format.  Hearing impaired customers may request sign language interpreters.  To request alternate document formats or sign language interpreters, please contact our Chief Operating Officer or Vice President of Deposit Operations at (203) 629-8400 or access@greenwichfirst.com.

ATM Transactions

The First Bank of Greenwich ATM has braille controls and a headphone jack to provide spoken instructions to help guide you through your transactions.  Customers can obtain cash, make deposits, inquire on account balances and complete other transactions at the Bank’s ATM.

Online Banking

The First Bank of Greenwich offers online banking at greenwichfirst.com.  The Bank’s website is designed with accessibility in mind and has been enhanced to include even more WCAG 2.0 features.  With The First Bank of Greenwich Online Banking, you can check your balance, pay bills online, transfer funds between accounts and make loan payments.

Call Our Branch

If you prefer, you can speak to a representative at our branch by calling (203) 629-8400.

The Bank accepts relay and video relay calls.

Questions or Concerns

If you have any questions or concerns about accessibility and banking with us, please contact the Bank’s Chief Operating Officer or Vice President of Deposit Operations at (203) 629-8400 or access@greenwichfirst.com.

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We are pleased to introduce Visa's Purchase Alerts. This free service will allow you to enroll your First Bank of Greenwich Visa branded debit card to receive near real-time transaction alerts via e-mail. To enroll click on the link below:

http://www.visa.com/purchasealerts/

Once enrolled you can choose which conditions trigger your alerts. For example, you may choose to receive an alert for each purchase transaction that exceeds $100. Whenever such a purchase occurs, you will receive an email message that includes the transaction date, type of transaction, and the merchant name and location (if available).

For questions on enrollment you may contact: VisaPurchaseAlertsHelp@visa.com

Warning: Please be advised that emails sent using the email address listed above may not be secure. Please do not send confidential information such as social security numbers, account numbers or personal information through the general email system.